If you bought your membership through an app store, you'll need to register your app purchase with your Independent account before you can access your membership across the website and app.
If you've already registered your purchase, try restoring your purchases within the app before signing in again.
To register your membership via The Independent App
- Open the Independent app.
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Press the head and shoulders Icon on the top right corner.
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Press 'Link Subscription'
This will register your in-app bought membership to your online account. You will then be able to log in.
To register your membership via The Independent Daily Edition App
- Open The Independent Daily Edition App
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Select ‘Account’
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Press the ‘Link Subscription’
- Enter your Email and Password in the designated fields, then press 'Create account'.
You can then log in with your email address and your registered password.
Please note, the Independent Daily Edition app remains in service for existing customers within the app only; we recommend these users switch to the newer, all-in-one Independent app. Find out more here.